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You'll find answers here to some of the most frequently asked questions about Datex's services. Please read this online manual before consulting with our support staff.

 
General Starter FAQ

- What is webhosting?
- Do you offer dial-up access?
- Can I upgrade from one plan to another?
- Can I update my pages anytime?
- Do I have unlimited access to my site?
- Do you accept international customers?
- How long does a new order take to setup?
- and more...

 

 

FrontPage FAQ

- What are FrontPage extensions?
- How do I get the extensions on my site?
- Do you charge for FrontPage extensions?
- Can I use FTP and FrontPage to update the site?
- What is a webbot?

- and more...

 

Getting Started With A New Account

- What FTP software do you recommend?
- How do I use FTP?
- How do I transfer files to your servers?
- How do I get a page to load automatically?
- What filenames are acceptable?
- How do I create subdirectories?
- When does my domain become active?
- How do I get listed with search engines?
- and more...

Technical FAQ's

- Where can I get information on .htaccess?
- How do I password protect directories?
- How do I access the control panel?
- How do I implement custom scripts?
- How do I set up email accounts?
- How do I configure the shopping cart?
- How do I change permissions on files and 
  directories?
- and more...

Accepted Uses and Policies
Find out what you can and cannot do while hosting your website with us.

 

Plans & Prices
Complete list of the services we offer and their respective prices.

 

Installed Technology
We use the latest technology
to ensure maximum performance.


Products to Enhance Our Services
These are third party products that enhance our webhosting services.

 

Contact Support
Drop a note to our support staff for help.

 

Administrative/ Accounting
Billing and administrative information.


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Acceptable Uses Policy
Copyright 2002 Datex. Datex is a Broadspire, Inc. service. All rights reserved.
UK Contact:6-7 Harbour Exchange Square, London E14 9GE
Main Phone: 0800 652 2110
US Contact: 1200 West 7th Street, Suite 410, Los Angeles, CA 90017